Q – Do I want to order a Battlefield Drum Kit?
A – Yes
Q – How can I pay for my drums?
A – You will receive an invoice through squareup and be able to pay with any credit card.
Q – What is the average wait time once I order my kit?
A – 16 weeks if we are busy
Q – How much money do I have to put down to start my order?
A – We require a down payment of 50% to start all drum orders.
Q – Once I place my order can I change my mind?
A – When you place your order and put down your deposit, we normally do not allow changes to the drums of any kind. ALL SALES ARE FINAL. WE DO NOT PROVIDE REFUNDS OF ANY KIND. If you decide you do not want to proceed with your kit, please contact us.
Q – Once my drums are completed, when is the final payment due?
A – Final payment is due within a week of completion. The balance is required no later than 30 (Thirty) days from completion date of your drums. You will be notified by phone or email upon the completion of your drums (Please notify us if you change your phone number or email address from the time of drum purchase). Failure to pay your balance on your kit within the 30-day time period will result in the loss of the drum kit and YOU WILL NOT BE ISSUED A REFUND OF ANY KIND FOR ANY DEPOSIT YOU HAVE MADE. This policy is in place because we are building a “Custom” product built to your specifications. THERE ARE NO EXCEPTIONS ON THIS POLICY. If you do not have the available funds at the time of purchase, please wait to order your drums.
Q – Do I have to pay Sales Tax for my drums?
A – Battlefield Drums only charges Sales Tax on drums bought in or picked up in Texas. All drums shipped out of state and out of the country will not be taxed. The buyer will be responsible for all import / export taxes imposed by there country.
Q – How much is shipping?
A – The average price of shipping and handling on a drum set in the continental U.S. is approximately $150.00. The snare drum is approximately $35.00. Shipping outside of the U.S. varies from country to country, so please contact us for a quote.
Q – Can I get custom Bass Drum Heads and / or Badges?
A – Yes. We can apply your artwork to any Bass Drum Head and / or make you a Custom Badge for an additional charge.*
Q – How do I get a Battlefield Endorsement?
A – Email Kolt@Battlefielddrums.com
* All artwork, Logos, or Designs submitted to Battlefield become property of Battlefield Drums.